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тЪая╕П This is a public service facilitation portal and is not an official Government website. We assist users in raising awareness and complaints.
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+91 8448991648

+91 8448991648

Trouble With Internet Service?

Slow internet, poor support, or unexpected charges? We handle complaints against ISPs like Jio, Airtel, BSNL, and others across India.

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Consumer Disputes

Resolution Support

Expert Guidance

and Assistance

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Issues With Your Internet Provider?

ISP Complaint Assistance

The number of internet users in India has grown rapidly, making connectivity an essential part of daily life for work, education, and entertainment. However, the quality of service has not always kept pace. Many consumers experience slow browsing speeds, frequent disconnections, unexpected charges, poor customer support, and unresolved technical issues. Such problems not only affect productivity but also create unnecessary stress.

Our platform provides structured assistance to raise complaints against your Internet Service Provider. Whether itтАЩs Airtel, Jio, BSNL, or any other ISP, we guide you in addressing these concerns smoothly and effectively, ensuring your issues are heard.

Online Register Consumer Complaint

Your Digital Rights Matter

Unreliable internet isn't just frustratingтАФitтАЩs a rights issue. If your ISP fails to deliver, weтАЩre here to help you file and resolve your complaint quickly and legally.

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Slow Internet Speed

Promised internet speed missing consistently? Raise a complaint today and hold your ISP accountable for delivering poor, unreliable, and misleading service that disrupts your daily digital experience.

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Unreachable Support

Tried reaching customer care but always left waiting? If your ISP keeps ignoring support requests, we help escalate your complaint to get real resolution from higher authorities.

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Unfair Extra Charges

Billed unfairly for technician visits, late payments, or hidden charges? You have the right to challenge unauthorized costs and seek compensation through a proper complaint process.

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Frequent Disconnection

Facing repeated internet outages that disrupt your work or entertainment? File a complaint to make ISPs fix unstable connections and deliver uninterrupted digital service as promised.

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Delayed Installation or Repairs

Still waiting after scheduling internet installation or service repair? Delay beyond promised timelines is unfair. Raise a complaint and push your provider for fast resolution.

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Incorrect Billing

Received an inflated or incorrect bill this month? You shouldn't have to pay for services not availed. Let us help you dispute wrong charges legally and efficiently.

Guiding You to Fair Solutions

How we help

Register Complaint

Easily submit your complaint through our secure online form in just a few steps.

Expert Guidance

Our team reviews your case and provides guidance tailored to your situation.

Company Communication

We contact the concerned brand or service provider to resolve the complaint fairly.

Legal Support

If needed, we assist with documentation and legal action for effective resolution.

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Fast тАв Transparent тАв Reliable

Internet Service Provider Complaint Guidelines

We offer a clear and consumer-friendly platform to report ISP issues, helping you get timely resolutions for uninterrupted internet service.

Internet connectivity problems, slow speeds, unexpected downtime, or billing issues can disrupt your daily activities. Knowing the proper steps to report complaints ensures faster resolution.

Staying informed and proactive helps maintain seamless internet access for work, education, and entertainment. Following the guidelines below ensures your complaint reaches the right authorities promptly.

Basic ISP Complaint Guidelines

  • Keep a record of service disruptions, slow speeds, or connectivity issues before reporting to your ISP for accurate complaint reference.
  • Ensure billing statements and account details are correct; report discrepancies or incorrect charges to the ISP promptly.
  • Contact customer support first with proper documentation and follow up systematically if the problem persists for resolution.
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ISP complaint support illustration

Resolving ISP complaints efficiently ensures uninterrupted internet service for everyone. By following these steps, you protect your connectivity and improve overall service experience.

Your Duties as an Internet Service Consumer

Understanding your responsibilities helps maintain quality service, ensures your complaints are addressed promptly, and protects your rights as a digital consumer effectively.

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Pay Subscription on Time

Always pay your internet subscription or data plan before the due date. Timely payments prevent service suspension and maintain uninterrupted high-speed connectivity at home.

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Maintain Modem & Wiring

Ensure your router, modem, and internal wiring are kept safe, functional, and accessible. Proper maintenance helps reduce connection issues and allows technicians easy access when required.

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Cooperate with Technicians

Allow authorized ISP staff to inspect, repair, or upgrade your connection. Cooperation ensures problems are resolved quickly and your internet services run smoothly at all times.

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Provide Correct Details

Submit valid identity, address, and account information when subscribing or filing a complaint. Correct data ensures timely resolution and prevents delays in service restoration.

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Avoid Unauthorized Access

Do not attempt to hack, tamper, or use unauthorized modifications on your internet connection. Such actions may disrupt service and lead to penalties or account termination.

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Report Issues Promptly

If you experience connectivity problems, slow speeds, or billing discrepancies, report issues promptly to your ISP for timely action, resolution, and uninterrupted service assurance.

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Why Choose Us

We provide a reliable, transparent, and consumer-friendly platform for resolving complaints quickly and effectively.

1

Trusted Platform

Recognized and reliable portal built for fair consumer grievance redressal.

2

Expert Support

Guided assistance from experts to ensure your complaints are resolved smoothly.

3

Quick Process

Fast and efficient redressal system that saves your time and effort.

4

Secure & Confidential

All complaints are handled with strict privacy and data protection measures.