рд╕рд╛рд░реНрд╡рдЬрдирд┐рдХ рд╢рд┐рдХрд╛рдпрдд рд╕реБрд╡рд┐рдзрд╛ рдкреЛрд░реНрдЯрд▓ тАв Public Complaint Facilitation Portal
тЪая╕П This is a public service facilitation portal and is not an official Government website. We assist users in raising awareness and complaints.

Facing Food Safety Concerns?

We help address food safety complaints such as contamination, improper storage, mislabeling, expired products, and hygiene concerns at restaurants or food outlets. File your food safety complaint now for professional guidance!

Consumer Disputes

Resolution Support

Expert Guidance

and Assistance

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Problems with Food Quality or Safety?

Food Safety Complaint Support

Food safety plays a vital role in protecting public health, but issues such as expired products, unhygienic preparation, or improper handling may sometimes cause concern. In such cases, it is important for consumers to raise a food safety complaint through the right channels.

Our team helps you describe the issue clearly, organize supporting details, and submit the matter to the concerned authorities. This process increases the chances of getting the issue reviewed and addressed appropriately. By encouraging proper reporting, we aim to support safer food practices and greater accountability within the food industry.

Online Register Consumer Complaint

Common Food Safety Issues We Handle

Food should be safe, hygienic, and of good quality. If you encounter unsafe food practices, our platform helps you report them effectively for timely resolution.

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Unhygienic Conditions

Reporting unhygienic conditions includes issues such as dirty kitchens, unsafe preparation zones, or poorly maintained dining areas. Raising these concerns helps encourage better hygiene standards and safer practices in food service.

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Expired or Contaminated Food

Addressing expired or contaminated food involves reporting items that may be unsafe for consumption. Highlighting such issues supports quicker corrective action and greater consumer protection within the food industry.

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Mislabeling

Mislabeling occurs when ingredient details or allergen information are incorrect or unclear. Reporting such cases promotes transparency, helps prevent health risks, and encourages businesses to provide accurate labeling for consumers.

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Improper Storage

Improper storage of food, such as not maintaining correct temperatures or ignoring safety guidelines, may lead to spoilage. Reporting these issues supports safer handling practices and helps protect public health.

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Banned Substances

Reporting banned or restricted substances in food ensures such unsafe additives are identified and addressed. This helps reduce potential risks to consumers and promotes responsible practices in food production and service.

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False Quality Claims

False quality claims include misleading information about food origin, safety, or nutritional standards. Highlighting these issues encourages honesty in advertising and helps consumers make informed, safe, and reliable choices.

Guiding You to Fair Solutions

How we help

Register Complaint

Easily submit your complaint through our secure online form in just a few steps.

Expert Guidance

Our team reviews your case and provides guidance tailored to your situation.

Company Communication

We contact the concerned brand or service provider to resolve the complaint fairly.

Legal Support

If needed, we assist with documentation and legal action for effective resolution.

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Clean тАв Safe тАв Trustworthy

Food Safety Complaint Guidelines

We provide a transparent, consumer-friendly platform to report and resolve food safety complaints in a timely and effective manner.

Food safety is essential for maintaining health and well-being. Concerns such as expired products, poor hygiene in preparation, or incorrect food labeling can impact consumer trust. It is important for every consumer to know the correct steps to report such issues and ensure food safety standards are maintained.

By staying informed and reporting responsibly, you help create a safer food environment for everyone. The following guidelines will assist you in identifying problems, taking preventive steps, and ensuring that complaints are addressed by the concerned authorities.

Basic Food Safety Guidelines

  • Always check the expiry date and packaging condition before purchasing food items.
  • Ensure food is prepared, served, and stored in hygienic conditions.
  • Report issues like mislabeling, expired goods, or unhygienic practices to the authorities.
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Your health and safety are our priority. By following these food safety guidelines, you ensure better standards for yourself, your family, and the community.

Your Duties as a Responsible Food Consumer

Being a responsible consumer helps maintain food safety standards and ensures your complaints are resolved quickly & fairly.

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Check Labels Carefully

Always read expiry date, ingredients, and nutrition details before buying. Checking labels ensures you select safe food and helps avoid unnecessary health or quality complaints.

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Follow Hygiene Practices

Wash fruits, vegetables, and utensils thoroughly before use. Maintain clean kitchens, safe storage, and never consume uncovered or improperly handled food for protection.

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Cooperate with Inspections

When food safety officers visit, provide full cooperation during checks. Supporting inspections ensures standards are followed, complaints are resolved properly, and consumer trust is maintained.

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Keep Purchase Records

Keep food purchase bills and receipts safely. Records are useful for complaints or warranty issues, ensuring authenticity and accountability in resolving food-related concerns responsibly.

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Avoid Unsafe Practices

Do not consume expired, unsealed, or spoiled food. Avoid purchasing from vendors ignoring hygiene standards. Supporting safe practices ensures community well-being and consumer protection.

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Report Issues Responsibly

If you find unsafe food, unhygienic conditions, or misleading labeling, report it responsibly to food authorities for corrective action, safety assurance, and consumer fairness.

Fast тАв Fair тАв Reliable

Why Choose Us

We provide a reliable, transparent, and consumer-friendly platform for resolving complaints quickly and effectively.

1

Trusted Platform

Recognized and reliable portal built for fair consumer grievance redressal.

2

Expert Support

Guided assistance from experts to ensure your complaints are resolved smoothly.

3

Quick Process

Fast and efficient redressal system that saves your time and effort.

4

Secure & Confidential

All complaints are handled with strict privacy and data protection measures.